{"id":4486,"date":"2020-09-05T19:35:59","date_gmt":"2020-09-06T00:35:59","guid":{"rendered":"https:\/\/cityambu.com\/website_75e98b6a\/lightning-strike-at-ccems-communication-center\/"},"modified":"2021-09-02T15:56:23","modified_gmt":"2021-09-02T20:56:23","slug":"lightning-strike-at-ccems-communication-center","status":"publish","type":"post","link":"https:\/\/ccems.com\/website_75e98b6a\/2020\/09\/05\/lightning-strike-at-ccems-communication-center\/","title":{"rendered":"Lightning Strike At CCEMS Communication Center"},"content":{"rendered":"

CCEMS Comm Center showed once again why they are the best of the best when Mother Nature delivered a lightning strike to the building, and not a single dispatch was missed or interrupted.<\/p>\n

A lightning strike delivered a fatal blow to the Comm Center\u2019s transfer switch at around 3 pm on September 5, 2020.\u00a0 CCEMS backup generators immediately kicked into gear. The damage assessment concluded that a complete power outage would be needed to replace the transfer switch. Comm Center employees activated our Emergency Operations Plan and informed our Chiefs (client departments). The plan called for moving operations to the Cy-Fair Fire Department backup center while repairs could be made on Saturday. The Center operated on a 100% generator power with no disruption of service. This morning at 10 am, electricians shut down the power to our CCEMS Comm Center and replaced the transfer switch. A team of 5 CCEMS dispatchers deployed for mobile operations, using the mobile 911 VESTA systems, were able to answer calls from the Cy-Fair backup center with no interruption of service. The CCEMS Mobile Communications Team answered and dispatched 45 calls for service. The repairs were completed in less than two hours, and operations transitioned back to the CCEMS Comm Center. Our Chiefs were informed everything was complete at 12: 19 pm.<\/p>\n

We cannot thank our neighbors (Cy-Fair) enough for their prompt response and support for our mobile operations. A successful crisis response includes an actionable plan, strong partner relationships, and an amazing team. This is why our award-winning Comm Center team is the best! Thank you!<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

CyFair Fire Department<\/strong><\/p>\n

Angela Burrer \u2013 Communications Chief<\/p>\n

Eric Burrer<\/p>\n

CCEMS Mobile Team Members:<\/strong><\/p>\n

Lori Broadrick \u2013 Operations Manager<\/p>\n

Melissa Dyches \u2013 Supervisor<\/p>\n

Chas Richmond \u2013 Supervisor<\/p>\n

Nicky Spitzenberger \u2013 Supervisor<\/p>\n

Nicole Hoover \u2013 CTO<\/p>\n

Victoria Castillo \u2013 CTO<\/p>\n

CCEMS Comm Center Team<\/strong><\/p>\n

Niky Smith \u2013 Communications Director<\/p>\n

Ellis Earls \u2013 Supervisor<\/p>\n

Stephen Reed \u2013 CCEMS Maintenance<\/p>\n

CCEMS Mobile Team Members<\/p>\n

CCEMS IT<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"

CCEMS Comm Center showed once again why they are the best of the best when Mother Nature delivered a lightning strike to the building, and not a single dispatch was missed or interrupted. <\/p>\n","protected":false},"author":1,"featured_media":5051,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[18,19,30,31],"class_list":["post-4486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comm-center","tag-ccems","tag-cypress-creek-ems","tag-cypress-creek-ems-communications-center","tag-ems"],"yoast_head":"\nLightning Strike At CCEMS Communication Center - Cypress Creek EMS (CCEMS) - Houston, Texas<\/title>\n<meta name=\"description\" content=\"CCEMS Comm Center showed once again why they are the best of the best when Mother Nature delivered a lightning strike to the building, and not a single dispatch was missed or interrupted.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lightning Strike At CCEMS Communication Center - 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